Alta.DI｜AI 顧客互動平台
讓每一次對話，都成為轉換與留存的起點
Alta.DI 是專為企業打造的一站式 AI 顧客互動平台，以「即時 AI 智慧客服 × 全渠道行銷自動化」為核心，涵蓋從品牌認知、考慮、購買、留存到倡導的完整客戶旅程。AI 可處理 80% 的例行查詢、提供 24/7 自動回應，複雜案件可攜帶完整對話情境無縫轉交真人客服——讓企業用更少人力，服務更多顧客。
跨產業實證成效
電商產業｜一鍵串接 Shopify、Shopline、WooCommerce、Shopplaza，整合 Email、LINE、Messenger、IG、WhatsApp、Live Chat 全渠道對話，搭配 CDP 精準分群與自動化行銷，電商客戶回購率提升 30%。
客製化產業｜透過 RAG 智慧知識庫處理複雜規格詢問，AI 即時回覆報價與技術問題，成交週期縮短 50%，業務得以聚焦高價值案件。
物流與跨境電商｜支援 50+ 語言即時翻譯與 24/7 自動回應，處理大量跨國顧客查詢，客服營運成本節省 30%，跨境團隊不再爆肝。
其他產業實證包含旅遊業、醫美診所、教育業，皆可於 Data-DI 部落格查閱完整案例。
不只是客服工具，更是 DX 落地夥伴
Alta.DI 提供 No-Code 流程編排、擬人化 AI Agent 與擬合品牌語氣的個性化設定，搭配 Data-DI 專業顧問的導入陪跑，協助企業將「顧客對話」轉化為「數據資產」，從削減成本到創造營收一步到位。
歡迎蒞臨 Data-DI 攤位，體驗 AI 如何重新定義您的顧客旅程。
Alta.DI | AI Customer Engagement Platform Turn Every Conversation Into Conversion and Loyalty
Alta.DI is an all-in-one AI customer engagement platform built for enterprises, combining real-time AI-powered service with omnichannel marketing automation to deliver a seamless customer journey — from awareness and consideration to purchase, retention, and advocacy. AI handles up to 80% of routine inquiries with 24/7 availability, and intelligently hands off complex cases to human agents with full conversation context. The result: serve more customers with leaner teams.
Proven Value Across Industries
E-Commerce | One-click integration with Shopify, Shopline, WooCommerce, and Shopplaza, unifying Email, LINE, Messenger, Instagram, WhatsApp, and Live Chat in a single platform. Combined with CDP-powered segmentation and marketing automation, clients have achieved a 30% lift in repeat purchase rate.
Customized / Made-to-Order Products | RAG-powered intelligent knowledge bases handle complex specification inquiries, delivering instant quotes and technical answers. Sales cycles have been shortened by 50%, freeing sales teams to focus on high-value deals.
Logistics & Cross-Border E-Commerce | Real-time translation in 50+ languages with 24/7 automated response handles large volumes of multinational customer inquiries, cutting customer service operating costs by 30% — no more burnout for cross-border teams.
Additional industry case studies, including travel, aesthetic medical clinics, and education, are available on the Data-DI blog.
More Than a Service Tool — A DX Landing Partner
Alta.DI combines a No-Code workflow builder, human-like AI Agents with brand-aligned personalities, and an intelligent knowledge base — backed by hands-on implementation support from Data-DI's senior consultants. Together, we help enterprises transform customer conversations into strategic data assets, driving both cost reduction and revenue growth.
Visit the Data-DI booth to experience how AI redefines your customer journey.
