電話和文字客訴無法同時處理？來電無法錄音、接觸紀錄無法追蹤？歡迎試試「HCRM雲端客服系統」，能同步處理電話、LINE、Chat等9種客服管道，並內建AI聊天機器人與智能報表，自動應答、轉派任務、追蹤績效一站完成，透過大數據分析，還能快速掌握客戶輪廓與客戶意圖，讓客服不只是接聽電話，還能創造商機！
Can’t deal with customer complaints from phone and text chat at the same time? Unable to record inbound calls and track contact history clearly? Try " Cloud-based HIC Customer Service System". It can connact phone, LINE, Chat, and nine other customer service channels simultaneously, and has built-in AI chatbots and intelligent dashboard reports to automate responses, assign tasks, and track performance in One-Stop shop. Through big data analysis, you can grasp customer profiles and intentions quickly. Customer service not just about answering calls but also creating business opportunities!
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趨勢 X 解方，帶您掌握 AI 最新發展，緩解 AI 焦慮！
